Cloud Essentials

Cloud Essentials

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Service-level management processes are used to provide a framework that allows you to define services, agree upon the ... ITIL service management a–m Applying ITIL to cloud computing a–m Developing and utilizing performance metricsanbsp;...

Title:Cloud Essentials
Author: Kalani Kirk Hausman, Susan L. Cook, Telmo Sampaio
Publisher:John Wiley & Sons - 2013-05-02

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