Metrics 2.0

Metrics 2.0

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This one-stop handbook gives managers who have been charged with creating metric scorecards techniques that will make them truly effective.methodaquot; that is not necessarily a part of future Power Point presentations, but is on hand to answer any kind of ... The survey will be used to describe the service of one department that serves internal customers from many other departments.

Title:Metrics 2.0
Author: Ruth A. Huwe
Publisher:Praeger Publishers - 2010

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