The Auto Tech's Handbook
To be a winner in the shop requires more than technical skills. Knowing the ins-and-outs of the repair business, recognizing the true value of your customers, and delivering great service are just as important. The Auto Tech's Handbook will teach you how to manage your career and develop your highest potential through a series of valuble lesses such as: mastering the flat-rate pay system, becoming super efficient in the shop, building customer loyalty for higher income, making CSI work for you not not against you, and Understanding managers and owners.The Auto Techa#39;s Handbook will teach you how to manage your career and develop your highest potential through a series of valuble lesses such as: mastering the flat-rate pay system, becoming super efficient in the shop, building customer ...
| Title | : | The Auto Tech's Handbook |
| Author | : | David J. Ellingsen |
| Publisher | : | - 2012 |
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